Hi, welcome to my online Résumé.
👩🏼💻Student Success Manager, 2U inc.
Remote; January 2022 - Present
Oversees and manages Data and Digital Marketing Bootcamps for Georgia Institute of Technology. Creates a classroom experience that energizes learners and keeps them engaged. Utilizes Tableau and SalesForce data to assess classroom satisfaction while providing feedback and solutions. Manages instructional staff, operational logistics, and classroom support. Develops programmatic and thematic templates and guides to meet adult learner needs.
Assists learners in pursuing new career opportunities, work with Career Services to help learners become employer competitive. Develops positive working relationships with University contacts, working closely with University Relations to develop and grow the program. Communicates system or process changes within the company and new approaches to student support and classroom management.
👩🏼💻Career Materials Advisor, 2U inc.
Remote; March 2020 - December 2022
Delivered high-quality advisement on career materials for adult learners across 2 lines of business to ensure materials are career competitive upon graduation. Maintained rapport with collaborating teams to coordinate effectively across departments while putting students first. Led and participated in online workshops that guide students in creating career materials for their job search. Guided students in 1:1s while leaning on emotional intelligence to provide a supportive environment. Created SOPs, templates, and guidelines based on milestones and best practices, as well as created resources for students and career seekers.
📰Staff Writer, The Sou'wester Newspaper
Americus, GA; Jan. 2019 - Dec. 2019
Collaborated with a team of writers and editors to develop a content strategy for each edition. Performed copy-editing and write-ups of content before publication. Increased campus readership by 5% utilizing word-of-mouth advertising. Researched and reported on specialized fields using interviewing techniques and written communication.
🏢Career Services Assistant
Americus, GA; Aug. 2018 - May 2019
Typed, formatted, proofread, and edited internal- and external-facing correspondence and other documents before publications and presentations. Identified and implemented ways to use social media and on-campus advertising to attract students to the Career Services Center. Demonstrated verbal communication skills with students, employers, and campus officials to provide clear answers, disseminate information, and book appointments.
🏫English Language Institute Teaching Assistant
Americus, GA; Jan. 2016 - May 2017
Directed, facilitated, and moderated classroom discussions and activities to ensure student comprehension. Wrote copy for flyers to drive on-campus engagement in department events. Organized, participated in, and assisted at campus events as a representative of the English Language Institute. Maintained regularly scheduled office hours to advise students on areas of improvement.
✍ Member of the Professional Association of Résumé Writers & Career Coaches
📚Former President of the Chunnel Club (English Club)
✍Alumna Member of Sigma Tau Delta
💼Alumna Member of Sigma Alpha Phi
☑GSuite + Google Workspace
☑Social Media Management (Facebook, Twitter, Instagram, Snapchat)
☑SaaS (Salesforce PMX + Salesforce Lightning)
☑Content Management Systems (WordPress, Weebly)
☑Attention to Detail
Honors & Awards
🥇Academic Achievement List
📔2017 Sirocco Editor's Award for Creative Non-fiction essay "Oblivion"